Privacy Policy

Placeholder. This policy is a working draft and must be reviewed by counsel before launch. The structure follows common US privacy requirements and is a starting point only.

1. Who we are

Ear Magic ("we", "us", "our") is an ear care brand based in California, USA. This policy explains what personal information we collect when you visit our website or buy our products, how we use it, and the choices you have.

For questions about this policy, contact us at hello@ear-magic.com.

2. What we collect

We collect information in three ways:

• Information you give us — your name, email, shipping address, and payment details when you place an order or sign up for our newsletter.
• Information collected automatically — your IP address, browser type, pages visited, and referring URL, gathered through standard server logs and privacy-friendly analytics.
• Information from third parties — payment processors and shipping providers may share order status information with us.

3. How we use it

• To process and fulfill orders.
• To respond to customer service inquiries.
• To send order updates and (with your permission) marketing emails.
• To improve the website and product experience.
• To detect fraud and comply with legal obligations.

4. Sharing

We do not sell personal information. We share it only with service providers who help us run the business — payment processors (e.g., Stripe), email service providers, shipping carriers — and only the minimum needed for them to perform their service.

5. Cookies

We use a small number of essential cookies (and similar technologies) to make the cart and checkout work. We don't use third-party advertising trackers. You can disable cookies in your browser settings; if you do, some features (like the cart) may stop working.

6. Data retention

Order records are kept for the period required by applicable tax and consumer-protection law (typically 7 years in the US). Marketing-list data is kept until you unsubscribe. Server logs and analytics are kept for shorter rolling windows.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, or export the personal information we hold about you, and to opt out of marketing emails or the "sale or sharing" of personal information (we do neither). To exercise these rights, email hello@ear-magic.com. We will respond within the timeframe required by applicable law.

8. Children

Ear Magic is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

9. Changes

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be announced on this page; we encourage you to review it periodically.

10. Contact

Ear Magic — California, USA
hello@ear-magic.com